Kipsu was developed hand-in-hand with the world's leading service oriented brands. See why it works.
It’s that time of year where everyone is looking at budgets for the next year and deciding what is worth keeping, removing, or adding to the budget. As hotels and management companies continue to find ways to increase efficiency and reduce fines and comped rooms, many are evaluating their tech stack. As a leading guest messaging solution trusted by the most recognized brands, Kipsu is the tech tool your hotel needs to boost loyalty recognition, loyalty signups, and survey scores. Here are just a few ways Kipsu can help your hotel realize ROI across the property.
Kipsu, a leader in frontline customer experience software, is proud to announce the acquisition of Lodgistics, a cutting-edge hotel operations software that revolutionizes the way hoteliers manage day-to-day operations, streamline workflows, and enhance guest services.
The Drake Hotel leveraged Kipsu Exceed FCX to improve team communication and operational efficiency.
April 24, 2023
SynergyMMS is one of the best task managers in hospitality. Kipsu's integration allows for hotel staff to loop in their guest requests without ever having to leave the Kipsu dashboard.
April 17, 2023
Kipsu is helping hundreds of IHG hotels in over 10 countries work smarter instead of harder. Here's how the last year of partnership has allowed Kipsu to support IHG hotels worldwide.
April 10, 2023
Tech integration is elevating the guest experience for hotels all around the world. Features like guest messaging are making it easy for front desk to get ahead of the problem before it's a review.
March 28, 2023
From welcome messages to check out reminders, there's no shortage of ways to use loyalty recognition to improve loyalty scores. Here's our easiest tips to implement to start boosting your scores and keep growing your business.
January 27, 2023
At the Wyndham Palmas Beach & Golf Resort, there’s a lot going on—horseback riding, golf, and beaches for guests to enjoy, and new renovations happening for all the hotel rooms. To keep things running smoothly, Hotel Operations Manager Ashley Ann Rosa uses hotel guest messaging to check in on guests, deliver room service, and more.
January 24, 2023
Hotel guest messaging isn’t just for individual properties. With internal communication capabilities, reporting built in, and integrations for the most common PMS systems, top hotel texting services are an asset to management companies as well.
January 19, 2023
While many travelers are still adjusting to the technological advancements in the hospitality industry, there’s no doubt that hotel technology has made each and every stay smoother for both guests and staff.
January 13, 2023
Loyal customers come back, so it’s important to build a brand and a level of service that resonates with guests. At luxury brands, going the extra mile and providing stellar service is key to boosting brand loyalty.
Ensure each guest experience is special at every tier of the Hilton Honors Program with curated language and more insights into each guest demographic.
July 27, 2022
Communicating with guests before their stay via hotel texting has proven to increase direct bookings, as well as improve the overall guest experience. Channels such as Google Business Messages allow hotel teams to answer questions pre-arrival, book stays for repeat customers, and operate efficiently with lean teams.
July 26, 2022
To boost Bonvoy loyalty members and direct bookings through the Marriott Bonvoy app or website, hotel staff are encouraged to make sure guests are signing up for the membership. But how does one do that?From spreading the word in creative ways to letting guests know what they’re missing, there are tons of options—here are just a few.
July 18, 2022
Both hotel brands and guests can benefit greatly from loyalty programs, but only if guests know about them! Learn some valuable ways to promote hotel loyalty programs and their benefits through hospitality messaging and more.
Hotel texting not only benefits lean hospitality teams, but makes the guest experience memorable! Learn about a guest’s experience using hospitality texting at a partner location in Milwaukee, Wisconsin.
July 12, 2022
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